Thursday, November 26, 2015

Challenges In Operating Restaurants On Haida Gwaii Islands

By Marci Nielsen


Running a restaurant is not a walk in the park but you will find the task easier when you are aware of the various challenges in the industry. You will be in a position to think of solutions to the challenges in operating restaurants on Haida Gwaii Islands in good time.

It is not easy coming up with a menu. However, it has to remain balanced. This calls for a lot of thinking in order to come up with a perfect product. Coherency ought to be maintained while developing the menu too. Ensure you do not have very few items on it too. You should charge reasonable meals too.

The menu size should be considered carefully. If you cannot afford to offer a variety of meals, concentrate on just a few but do them nicely. A loaded menu is expensive to maintain because you will have to purchase many different ingredients and resources too. The customers will have to wait for long before getting served in such a case.

Poor services are a turn off to customers especially if it is their first time in the restaurant. The problem is that fixing first impressions is not easy. Therefore, ensure you invest in great customer service. This is achieved by ensuring all your employees understand the importance of good communication. Even if you make the ambiance delightful and set the tables exquisitely, a bad experience will make the client forget about it all. Negative publicity can make the business collapse in a very short while.

You need to have a unique way of doing things. However, this is easier said than done. Nevertheless, it does not mean it is not achievable. This is what customers will remember if the name of your restaurant comes up. Ensure the menu is superb and the services are excellent. This is expected of you. But you need to go an extra mile.

However, your idea should be original. It needs to be better than superb service and food. This is what the customer will remember after spending time in your restaurant. If they are impressed, it will be communicated to other potential customers. Word of mouth is a great marketing strategy. However, it is only possible if you impress the clients.

You will have to learn how to manage a business well. This is an area many restaurant owners go wrong in. It can lead to closure of business. Therefore, ensure you have the necessary skills and knowledge in managing an enterprise. Analyzing the financial documents will let you know on what to capitalize on. Also, they will be your guide in constructing a budget.

Staffing has a lot of aspects and many people tend to get it wrong. The recruitment process is important and all workers should be undertaken through special training specially developed to address the needs of the firm. If this is not done every worker will conduct business whichever way he or she feels okay with. The end result is poor performance of the restaurant and you may have to close it down.




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